Help & Support
Have questions or running into technical issues? We're here to help.
Contact Support Team
For application assistance, feature requests, bug reports, or institutional licensing queries, please reach out via email:
contact@sumeetsinha.comWe will respond to your queries as soon as possible.
Common Troubleshooting Steps
🔊 Voice warnings or audio alarms are not sounding?
Modern browsers (especially Google Chrome and Apple Safari) block automated audio from playing until you interact with the page. To ensure your milestone alerts sound correctly, make sure to click anywhere on the dashboard or press the "Set Schedule" button once to authorize browser audio playback permissions.
🔄 How do I restore my active exam timers?
Our platform features built-in automated session persistence. If you accidentally close your tab or refresh the page, your configurations are securely retrieved from your browser's local cache storage. Simply open the website again on the same device and browser to pick up right where you left off.
🖥️ Is an active internet connection required?
Once the webpage loads fully into your browser container, the underlying countdown logic execution runs entirely locally on your device. It does not rely on an external server structure to track time, making it ideal for offline examination center laptops.